Return & Refund Policy

XnasBak™ Returns & Refunds 🐾📦

We want you to shop for pet accessories at XnasBak™ with confidence. This policy outlines the requirements and procedures for returning qualifying purchases and receiving refunds.

Return Period

If you are not satisfied with your purchase, you may submit a return request within 30 days after the package has been delivered.

Conditions for Returns

A returned product must be unused and remain in its original condition. Please include the original packaging whenever possible. Every return request must also be accompanied by proof of purchase, such as your receipt or order confirmation email.

Some products may be excluded from returns because of hygiene concerns, safety considerations, or restrictions that apply to the individual item.

How Returns and Refunds Are Handled

Please contact XnasBak™ before sending an item back. Once we review and approve your request, our support team will provide the appropriate return instructions.

Customers are generally responsible for return shipping expenses. This does not apply when the return is caused by a damaged or defective product or an error during shipping.

We will inspect the returned merchandise after it arrives and notify you of the refund decision. When approved, the refund will be sent to the same payment method used for the original purchase.

Initial shipping fees are generally not refundable unless the return was necessary because of an error made by XnasBak™.

Contact Details 🦴📮

Company Name: West Perro LLC
Business Address: 401 Broadway Ste 1708, New York, NY 10013, USA 🇺🇸
Phone: +1 646-370-1818
Email: service@xnasbak.com